Privacy Policy
What we collect
When you submit the contact form we collect the name, email address, business name and message you provide, plus the page the form was submitted from. If you book a consultation through our scheduling tool, that provider collects the details required to create the appointment.
Analytics and cookies
We use analytics to understand how visitors move through this site. Analytics cookies do not load until you accept them in the consent banner. If you decline, no analytics scripts are added to the page. You can clear your choice at any time by clearing this site's data in your browser.
How we use your information
- To respond to your enquiry and arrange a consultation.
- To provide services you have engaged us for.
- To improve this website using aggregate, non-identifying analytics.
We do not sell your information, and we do not add you to a marketing list without your consent.
Who has access
Enquiries are stored in our secured database and are accessible only to The Northridge Creative staff working on your enquiry. We use third-party providers for hosting, database storage, scheduling and analytics; each processes data only as needed to provide that service.
Retention
Enquiry records are kept for as long as needed to respond and to maintain a record of our business relationship. You can ask us to delete your enquiry at any time.
Your rights
You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email hello@thenorthridgecreative.com and we will respond within a reasonable period.
Contact
Questions about this policy can be sent to hello@thenorthridgecreative.com.